area this afternoon, lawyer maureen neigh lore was with the governor. >> fresh off his trip to asia he came straight to this neighborhood. he praised the quick response of emergency crews and vowed this will be a transparent investigation. with a cold wind blowing the governor made his first visit to the devastated san brown oh neighborhood. the 167-foot-long crater remained fenced in behind him while the governor was briefed by the ntsb. >> it was the fault of somebody or a problem or something that has not been maintained, or whatever it may be, you will know. there is no hiding of information. i can guarantee you that. >> reporter: today, pairs of ntsb investigators start going door e homes surrounding the blast. the governor said his thoughts and prayers are with the victims who own homes like this, and that's what that looked like today. >> my understanding was when the explosion first hit, it blew her out a window. >>> >> this elderly man says his elderly anyone doesn't make him sound easy. >> in his own way, this was something maybe a tragedy waiting to happen. >> reporter: whil